Many years ago I overheard a woman talking on a bus. She was a researcher and looking into ways of improving the lives of the disabled, she said something that touched me and has been a core part of my philosophy in building design and engineering ever since.
"Have you ever considered that people aren’t disabled but that we disable them with our designs"
That one sentence changed everything for me. I had never looked at it that way. Could it be that perhaps there’s nothing wrong with that person, and in fact we’re just bad designers and engineers. I quickly started imagining a world where there were no steps and only way to go up a floor was to use a stairlift what if all the movies only came in sign language or the books only in Braille. How disabled would I be in these worlds? I won’t hijack this post to talk about how the built environment is designed for men over women but I will say whatever service you’re offering or device your developing lets make sure to consider and include everyone.